Terms and Conditions

These Terms and Conditions govern your use of this website and the purchase of goods from NPAG LTD.

Company details
NPAG LTD
Company number: 15359282
128 City Road, London, United Kingdom, EC1V 2NX
Email: Sales@tktxcompany.co.uk

1. About us
   This website is operated by NPAG LTD. By using this website or placing an order, you agree to these Terms and Conditions.
2. Products
   All products listed on the website are subject to availability. We reserve the right to amend, discontinue, or withdraw products without notice.
3. Product information
   We aim to ensure all product descriptions, pricing, and images are accurate. However, minor differences in packaging, colour, or presentation may occur. Product information on the website is provided for general information only and should not be treated as medical advice unless expressly stated.
4. Eligibility to purchase
   By placing an order, you confirm that:

• You are legally capable of entering into a binding contract
• The information you provide is accurate and complete
• You are authorised to use the payment method provided

5. Orders
   All orders are subject to acceptance and availability. After placing an order, you will receive an email confirming receipt. This does not mean your order has been accepted. Acceptance takes place when your order has been processed and dispatched.
6. Pricing and payment
   All prices are shown in GBP. We reserve the right to change prices at any time without notice. Payment must be received in full before dispatch.
7. Delivery
   Delivery timeframes are estimates only and not guarantees. Delays may occur due to courier issues, weather, or other factors outside our control. Please review our Shipping Policy for full details.
8. Returns and refunds
   Please review our Returns Policy for full details:
   https://tktxcompany.co.uk/refund_returns/
9. Cancellations
   If you need to cancel an order, contact us as soon as possible at Sales@tktxcompany.co.uk. If the order has already been processed or dispatched, cancellation may not be possible and the order may need to be returned in accordance with the Returns Policy.
10. Use of website
    You agree not to misuse this website, interfere with its operation, attempt unauthorised access, or use it for unlawful purposes.
11. Intellectual property
    All content on this website, including text, branding, graphics, images, logos, and design, is owned by or licensed to NPAG LTD and may not be copied, reproduced, or used without written permission.
12. Limitation of liability
    To the maximum extent permitted by law, NPAG LTD shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of products from it. Nothing in these terms excludes liability where it would be unlawful to do so.
13. Force majeure
    We shall not be liable for any delay or failure to perform obligations where the delay or failure results from events beyond our reasonable control.
14. Governing law
    These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
15. Contact
    NPAG LTD
    128 City Road, London, United Kingdom, EC1V 2NX
    Sales@tktxcompany.co.uk