Privacy Policy
This Privacy Policy explains how NPAG LTD collects, uses, and protects your personal information when you visit this website or place an order.
Company details
NPAG LTD
Company number: 15359282
128 City Road, London, United Kingdom, EC1V 2NX
Email: Sales@tktxcompany.co.uk
- Who we are
NPAG LTD is the data controller for the personal information collected through this website. - What information we collect
We may collect and process the following information:
- Your name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details
- Payment and transaction information
- Device, browser, and website usage information
- IP address
- Any information you provide when contacting us
- How we collect your information
We collect information when you:
- Visit our website
- Place an order
- Subscribe to emails
- Contact us by email or contact form
- Interact with cookies and analytics tools on the website
- How we use your information
We use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide customer service and respond to enquiries
- Send order confirmations and updates
- Improve our website, products, and services
- Prevent fraud and misuse of our website
- Comply with legal and accounting obligations
- Send marketing emails where you have consented or where otherwise permitted by law
- Lawful basis for processing
We process your personal data on the following bases:
- Performance of a contract, where we need your data to process and deliver your order
- Legal obligation, where we must retain records for tax, fraud prevention, or compliance reasons
- Legitimate interests, where we need to improve the website, protect the business, and manage customer service
- Consent, where required for marketing cookies or certain email marketing activity
- Payment information
Payments are processed securely by third-party payment providers. We do not store full card details on our own servers. - Sharing your information
We may share your information with trusted third parties where necessary to operate the business, including:
- Payment providers
- Delivery companies such as Royal Mail
- Website hosting and ecommerce platform providers
- Analytics and marketing providers
- Professional advisers, where legally required or reasonably necessary
- Regulatory, legal, or law enforcement authorities where required by law
We do not sell your personal data.
- Data retention
We only retain personal information for as long as reasonably necessary for the purposes set out in this policy, including to fulfil legal, regulatory, tax, accounting, and reporting requirements. - Cookies
This website may use cookies and similar technologies to improve your browsing experience, analyse traffic, and support website functionality. You can manage cookie preferences in your browser settings. - Marketing
If you subscribe to marketing communications, we may send you promotional emails. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at Sales@tktxcompany.co.uk. - Your rights
You may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
- Object to certain processing
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, contact Sales@tktxcompany.co.uk.
- Data security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure. No internet transmission is ever fully secure, so we cannot guarantee absolute security. - Third-party links
This website may contain links to third-party websites. We are not responsible for their privacy practices or content. - Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. - Contact
If you have any privacy-related questions, contact:
Sales@tktxcompany.co.uk